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juicy1 | 12:38

Is your computer running slow?

Are you looking to buy a new computer but don't know what to look for?

Are you looking for people to game with?

Looking to buy a new phone?

Do you have a question about computers or the interwebs?

Ask here and I'll be glad to lend a hand in any way I can.

I'm a WiFi Engineer with experience in routers, switches, linux, windows, apple, PC troubleshooting, WAN and LAN troubleshoots, MySQL, SQL Workbench, DHCP, DNS, AD, Radius and of course WiFi.

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juicy1 | 02:21

Open a command prompt window and type in chkdsk /f

CarlJ | 02:23

ok, forgot how to get to that

juicy1 | 02:24

go to start, run and type in cmd

juicy1 | 02:26

Can also go to start and type cmd in the search bar

CarlJ | 02:27

it says it cannot run it because the volume is in use by another process

juicy1 | 02:28

K, did it give me out the option to run at the next restart?

CarlJ | 02:29

yes

juicy1 | 02:29

Did it give you*

juicy1 | 02:30

Okay, say yes and then restart. It'll fix any errors

CarlJ | 02:32

cool.. thanks... will let ya know tomorrow how it did!

CarlJ | 04:18

i'm typing from my daughters laptop......the computer did it's stuff....now it's saying error 106 and says press f2 to run setup....it won't do anything else.
i'm going to bed now, will check tomorrow and see what you think....sounds about right for me and computers.
thanks

juicy1 | 12:17

That's a new one for me Carl, I've never seen that happen after running chkdsk. When chkdsk ran, did it say it had found errors or bad sectors?

CarlJ | 01:27

nope. and we haven't been able to boot it all day. i think when one of us hit the adobe upgrade, we might have picked up a virus. would be my luck.

juicy1 | 02:31

Hey Carl,

Try powering on the PC and before it gets to the Windows logo, press the F8 key repeatedly. You should get a black screen with a few options. Use the arrow keys to select Safe Mode with Networking, then press enter. If this loads windows, login and then go to Start-All Programs-Accessories-System Tools-System Restore. If it loads, click next until you see a screen that says, Restore your computer to the state it was in before the selected event. Choose an event with a date prior to you running chkdsk and then hit next, then finish. After a few minutes, the computer will restart and hopefully fix the issue you're having.

CarlJ | 02:36

will go try that right now. thanks

CarlJ | 02:47

i can't get it past either the boot screen or the screen that says error 106, press f2 for setup

juicy1 | 02:50

Very weird, what happens when you press f2?

CarlJ | 03:00

goes to set up.....says something about anything in parenthesis has been disabled. the harddrive is one thing that is listed there

juicy1 | 03:03

Can you send me a screenshot?

CarlJ | 03:07

give me a couple....will have to actually take a picture and send it to my email. don't worry about trying to solve this right away.

if you need to get to sleep or anything, don't worry about it. i have access to this computer and the netbook. but i'll have these posted in a few

CarlJ | 14:37

i'll get the photos to you this evening....been a crazy morning and my wife is on the computer that I have the pics on

juicy1 | 21:46

No worries Carl, whenever you can.

PracticePractic | 23:49

I thought I posted this already, sorry....here is what I wrote this morning, Friday, 18 August 2014:
Hi Joe.... Will tell of a problem and since its late I'll try one method and let you know if it works or not...
Only new program was one requested install of Adobe (oh no not again!) update... seemed to go ok and Adobe functions.
But I think since that date no sound from speakers on laptop at all.
Prerecorded items on computer play---no sound even when volume is up 100%.. You Tube and ads on web no longer play sounds.
Celine is reporting such issues too..
Will close everything down, restart procedures (check F8 if I need to start in safe mode with networking and see if I can get web or something to play in that mode)
Will report back when I get back online results in case others are experiencing same issue---but asking you if current Adobe update is causing that because I hate using Restore as I lose too much work here....
Thanks!

juicy1 | 23:52

Have you tried the audio troubleshooting wizard? Go to start-help and support and search for audio troubleshooting. Then open it and let it run. It might fix the issue for you

PracticePractic | 00:00

Thanks Joe, will let you know!

guest

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